Shipping
At Queen Angel Shop, we aim to provide the best shopping experience for all our customers. Below is our Shipping and Returns Policy to ensure clarity regarding shipping times, costs, and our no-return policy.
Shipping Policy
Processing Time:
All orders are processed within 1-2 business days of receiving your order. Orders are not processed on weekends or holidays.
Shipping Rates:
Shipping costs are calculated based on the delivery address and are displayed at checkout. We offer standard shipping via USPS with estimated delivery times of 3-7 business days.
International Shipping:
We do not ship internationally at this time. Please check back for future updates on international shipping.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use the tracking number to monitor the status of your shipment.
Return Policy
At Queen Angel Shop, we strive to ensure that you are completely satisfied with your purchase. However, due to the nature of our products, we do not accept returns or exchanges.
Please carefully review your order before completing your purchase. If you receive an incorrect or damaged product, please contact us within 7 days of receiving your order, and we will be happy to resolve the issue for you. You may contact us with your order number and a description of the issue.
No Returns or Exchanges:
For hygiene and safety reasons, all sales are final. We do not accept returns, exchanges, or refunds on any products purchased, including unopened or unused items.
Damaged or Incorrect Items:
If your order arrives damaged or incorrect, please reach out to our customer support team within 7 days. We will do our best to resolve the issue promptly, whether that involves sending a replacement or offering a store credit.
Contact Information:
If you have any questions regarding shipping, returns, or your order, feel free to reach out to our customer service team.